What personal data we collect and why we collect it
We (Explorcation Indonesia) respect your privacy. We have created this privacy statement in order to demonstrate our commitment to you, our visitor. This privacy statement discloses the privacy practices for this site, www.explorcationindonesia.com.
We will never give any information about you to others.
Personal data we collect
Our site uses forms in which you give us a contact and personal information (such as your name, phone number, email address & travel preferences) so you can enquire about and book travel services, or request information and support. We use your customer information only when it will be important for us to contact you regarding your inquiries and bookings, our website, and special offers we think you’ll find valuable.
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Contact forms
In addition to the information provided through forms on this website, our staff may also solicit further information to create your or your client’s travel products and to facilitate travel to and from our destinations.
The range of information we may request is listed here, though may include additional information depending on the nature of the travel services requested:
- Name
- Email address
- Age and/or age range
- Country of Origin
- Nationality
- Country of Residence
- Travel date
- Duration of travel
- Phone number
- Address
- Passport numbers
- Scans, photocopies or photographs of various passport pages
- Payment details including business or personal banking information
- Travel preferences and interests
- Dietary restrictions or allergies
Details of friends, group, or family members if they are accompanying the main traveler, including names, ages, passport numbers, scanned images of passports, and various preferences such as their dietary restrictions or allergies.
Uses of the personal data we request
The information we request is used to communicate with our clients and partners, and to plan and operate travel services on behalf of our clients, including but not limited to the following uses:
- Sending newsletters with personalised information
- Conducting surveys to measure and improve our performance
- Planning accurate travel and event itineraries
- Facilitating payment for travel services rendered
- Maintaining ongoing business communications with partners and clients
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address, and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Analytics
We may use third-party web analytics services on our websites and mobile apps, such as those listed in our Cookies Policy. The analytics providers that administer these services use technologies such as cookies and web beacons to help us analyze how visitors use our websites and apps.
For information regarding our use of cookies and tracking technologies, refer to our Cookies Policy on our website.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profiles. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.
Security
This site operates fully under Secure Socket Later (SSL) and has security measures in place to protect the loss, misuse and alteration of the information under our control.
Additional information
If you wish to make a Subject Access Request to inform us of a change or correction to your personal information, request a copy of the information we collect on you, request deletion of your information, or would like to restrict the further processing of your data, please contact yudi@explorcationindonesia.com We will respond to these requests within the time period required by the applicable jurisdiction.
Similarly, if you have any inquiries, comments, or complaints about this Notice or our handling of your personal information, please contact us and we will respond as soon as practicable.